Vendor Manual
Everything you need to run a great event on FlockPack
A quick tour of the features you'll use most: building the Super-Grid form, controlling when bookings close, and reading the CSV exports.
1. Super-Grid: your ticket / menu form
1
Add a Super-Grid field
Open your event → Form Builder tab → click Add field → choose Super Grid. Give it a label like Tickets or Menu.
2
Define rows (items)
Rows are the items you're selling: Adult, Kid, Chicken Biryani, etc. Each row can carry a max capacity — leave blank for unlimited.
3
Define columns (price / cost / qty)
Add a Price column so registrants see the sale price, and a Qty column so they can pick how many they want. Add a Cost Price (admin only) column if you want profit tracking — buyers never see this.
4
Enter defaults per row
On each row you'll see inputs like Price $ and Cost $. Fill in the sale price and (optionally) the cost price.
5
Turn on Single Select if it's a picker
In Grid Settings, tick Single Select when only one option should be picked per booking (e.g. Delivery Method: Pickup or Drop-off). The Quantity column stays editable, so people can select "Adult" and still order 3 seats.
6
Collect attendee names (optional)
Turn on Collect Attendee Names in Page Layout to gather one name per unit sold. The first name is auto-filled with the buyer's name.
2. Booking Closes logic
1
Set an end time
In Event Details, pick a date and time under Booking Closes. Times are entered and stored in NZ local time (Pacific/Auckland), so 6:00 pm means 6:00 pm in New Zealand — no timezone maths.
2
Or cap total bookings
Under Total Registration Limit, enter a number to auto-close once you hit it. Leave blank to allow unlimited bookings.
3
What buyers see
Before close: the landing page shows the details grid and a big action button. After close: only a small "Booking Closed" card with your contact person. The contact field pulls from your event's Contact field, so it's always the right name and number.
4
Reopening bookings
Blank both fields (or push the date into the future) and the form re-opens instantly — no re-publish needed.
3. CSV Reports (Fulfillment)
1
Where to find it
Open your event → Fulfillment tab → click Download CSV. It exports every registration with all the columns you'll need for the kitchen or the door.
2
One column per item
Each row of your Super-Grid becomes a column (e.g. Adult, Kid). The cell contains the quantity that buyer ordered.
3
Attendee names (optional)
If you turned on Collect Attendee Names, each item column is followed by an Item — Attendee Names column with the names in the order the buyer entered them.
4
Profit columns
The CSV includes three totals per row: Total Income NZD (qty × sale price), Total Expense NZD (qty × cost price), and Net Profit NZD. Great for reconciling a food fundraiser.
5
Period filter
Above the CSV button, choose Today / This Week / This Month / All time to filter the table (and the visible totals) by NZ calendar boundaries.
4. Frequently asked questions
Need something we haven't covered?
Reply to your welcome email or open the contact page — we usually respond same day.